Shipping & Returns

 

*Note* to international countries. Some of our products may not be in our warehouse in Europe so ship times my vary depending on this factor. If you are from the US you don't have to worry about this. 

Average Ship Time (After Fulfillment / Processing)

United States: 2-13 days

Canada: 6-13 days

Europe: 4-13 days

Russia: N/A

China: 8-13 days

Mexico: 8-14 days

Australia:12-14 days

South America: 8-15 days

*Please keep in mind these times may be longer during busier times during the holidays*

If your country / region isn't listed we ship internationally. The locations above are to just give you general idea of fulfillment and ship time.

 

Problems / Issues

Have an issue? Just make sure you contact us at Support@luckybento.shop and we will see what we can do. 

Received a defective product? Email our support within 13 days of receiving your order after this period we cannot send replacements. We may ask for pictures of the product(s) as well.

We have a no refund policy but there are exceptions.

Our products are fulfilled in multiple warehouses so if there seems to be an issue with your order or product feel free to reach out to our email.